1. Information We Collect

A. Personal Information (Provided by You)

When you place an order or register on our site, we may collect:

• Full Name

• Email Address

• Mobile Number

• Billing & Shipping Address

• Payment Details (processed securely via payment gateway—NOT stored by us)

• Account login details (only if you create an account)

B. Automatically Collected Information

When you browse our website, we may collect:

• IP Address

• Browser type & version

• Device information

• Pages visited

• Time spent on pages

• Referring URLs

This helps us improve website performance and security.

C. Cookies & Tracking

We use cookies to:

• Remember your cart

• Improve your shopping experience

• Analyze website traffic

• Save login preferences (optional)

You may disable cookies anytime through browser settings.

2. How We Use Your Information

A. Order Processing

We use your information to:

• Confirm and process your order

• Process payments securely

• Deliver the product to you

• Send order and shipping updates

B. Customer Support

For:

• Handling your queries

• Providing after-sales service

C. Marketing (Optional)

Only with your permission, we may send:

• Promotions

• Offers

• New product alerts

• Newsletters

You can unsubscribe anytime.

D. Website Improvement

We analyze data to:

• Improve speed and performance

• Fix bugs

• Enhance user experience

3. How We Protect Your Information

Your data is protected using:

• SSL encryption (HTTPS)

• Secure servers

• Firewall & security plugins

• Limited admin access

• Regular monitoring for threats

We never store your payment information.
Payments are processed securely using trusted gateways like Razorpay, Stripe, PayPal, etc.

4. Sharing of Information

We do NOT sell or rent your data.

We only share necessary information with:

• Shipping partners (name, address, phone)

• Payment gateways (for transaction authorization only)

• Customer support tools

• Legal authorities (if required for fraud checks or compliance)

All third-party partners maintain strict data-protection standards.

5. Payment Security

We use trusted and encrypted payment gateways such as:

• Razorpay

• Stripe

• PayPal

• UPI / Debit Cards / Credit Cards / Net Banking

These gateways comply with:

• PCI-DSS standards

• Secure tokenization

• Encrypted transactions

We never store card, UPI, or bank details.

6. User Rights

You have the right to:

• Request your stored data

• Update or correct details

• Delete your account

• Unsubscribe from marketing

• Disable cookies

To request any of the above, contact us at trade@14promotions.co.uk.

7. Third-Party Services

Our website may include links to third-party websites.
They operate under their own privacy policies, and we are not responsible for their content or practices.

8. Children’s Privacy

We do not knowingly collect data from children under age 13.

9. Updates to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted here with a new updated date.

10. Contact Us

For any shipping-related assistance, please contact:

📍 WHERE TO FIND US

14 Promotions Trade Ltd
The Shed House,
84 Roestock Lane, Colney
St Albans, Herts, AL4 0QQ
United Kingdom

📞 CONTACT

+44 (0)800 677 1314
+44 (0)7958 942108

📧 EMAIL

trade@14promotions.co.uk