Terms & Conditions

Welcome to our website. By accessing or purchasing from our store, you agree to the following Terms & Conditions. Please read them carefully before using our services or placing an order.

1. General Information

This website provides football-related products including jerseys, boots, kits, balls, accessories, and other sports items.
By using our website, you agree to comply with these terms, all applicable laws, and regulations.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.


2. Eligibility

To purchase from our store, you must:

  • Be 18 years or older

  • Provide accurate personal and payment information

  • Use our website for lawful purposes only


3. Products & Availability

  • All products are subject to availability.

  • We make efforts to display product colors and images accurately; however, actual colors may vary due to screen differences.

  • We reserve the right to limit or cancel quantities offered to any customer.


4. Pricing & Payment

  • All prices listed on our website are final and inclusive/exclusive of taxes (as mentioned on product pages).

  • We accept payments through approved payment gateways such as Razorpay, Stripe, PayPal, UPI, Credit/Debit Cards, and Net Banking.

  • We reserve the right to modify prices at any time without prior notice.


5. Order Process

When you place an order:

  1. You will receive an order confirmation email.

  2. We will process your order once the payment is verified.

  3. Once shipped, you will receive a tracking ID via email/SMS.

We reserve the right to cancel or refuse any order in the case of:

  • Payment issues

  • Incorrect information

  • Suspected fraudulent activity

If an order is canceled, we will notify you and refund the payment (if applicable).


6. Shipping & Delivery

  • Delivery timelines depend on your location and courier partner.

  • Delays may occur due to weather, festivals, strikes, or courier issues.

  • We are not responsible for delays beyond our control.

Please refer to our Shipping Policy page for full details.


7. Returns, Refunds & Exchanges

  • You may request a return or exchange within the specified return period (as mentioned in our Refund Policy).

  • Products must be unused, unwashed, and in original condition with tags.

  • Customized or personalized items are not eligible for return or exchange.

Please read our Refund & Return Policy for full details.


8. Customer Responsibilities

By using our website, you agree to:

  • Provide accurate information while placing orders

  • Keep your account details safe

  • Use the website lawfully and avoid misuse

  • Not attempt to hack, disrupt, or copy website content


9. Intellectual Property

All website content including:

  • Product images

  • Logo

  • Text

  • Graphics

  • Layout

โ€ฆis owned by us and protected by copyright laws.
You may not copy, reproduce, or distribute any content without written permission.


10. Limitation of Liability

We are not responsible for:

  • Delays caused by courier partners

  • Loss or damage after courier handover

  • Errors due to incorrect information provided by customers

  • Minor color or design variations

Our total liability is limited to the amount paid by the customer for the product.


11. Privacy & Data Protection

Your personal information is used only for:

  • Order processing

  • Shipping

  • Payment verification

  • Customer support

We do not sell or share your data with unauthorized parties.
For more details, refer to our Privacy Policy.


12. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will be resolved in the jurisdiction of our business location.


13. Contact Us

For any shipping-related assistance, please contact:

๐Ÿ“ WHERE TO FIND US

14 Promotions Trade Ltd
The Shed House,
84 Roestock Lane, Colney
St Albans, Herts, AL4 0QQ
United Kingdom

๐Ÿ“ž CONTACT

+44 (0)800 677 1314
+44 (0)7958 942108

๐Ÿ“ง EMAIL

trade@14promotions.co.uk

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